Contact Center Operator

What will you work on :

> Providing complete information in due time, by phone, e-mail or by chat;

> Identifies the customer’s needs related to the Bank’s products and services;

> Recording and forwarding the customer complaints to the relevant Bank’s departments in order to ensure their satisfaction.

What we expect from you:

> Excellent listening and verbal communication skills;

> Speaking clearly and succinctly are essential to provide effective customer service on the job;

> Good knowledge of the MS Office package (Word, Excel, PowerPoint).


> Romania - Galati

At Centrico, we bring innovation to the banking and fintech world with our open banking. A complete solution, easy to integrate and customize, and that minimizes the time to market of each project.
To achieve this, we look for people with a solid background, able to turn ideas into solutions and to grow with us. Let's aim high: If you are looking for your next professional challenge, Centrico is the right place for you.